Customer support

Get reliable help for bookings, accounts, and salon operations.

Choose the right support path, share the details once, and our team can help with customer login, public booking links, salon setup, payments, dashboard access, and campaign tools.

Start a request Browse help articles

Booking help

Fix booking links, appointment confirmation, customer details, and reschedule issues.

Business setup

Get guidance for services, staff, public profile, QR links, branches, and onboarding.

Billing and payments

Review plan credits, payment records, pending balances, subscriptions, and checkout access.

Request details

Tell us what happened

Clear details help support resolve your case faster.

Booking issue Link, date, confirmation, reschedule Salon dashboard Calendar, staff, services, setup Billing Plan, credits, payment records Marketing Campaigns, SMS, email, reports

Salon name Name Email or phone Priority

What do you need help with?

Customers

Salon admins

Calendar setup, team members, services, packages, reports, customer records, and QR links.

Campaigns

SMS/email campaigns, recipient lists, message logs, opens, conversions, and offer setup.

Payments

Plan credits, subscription access, collected payments, pending balances, and checkout records.